Reputation Intelligence Dashboard
My Business
Avg Score — MTD
4.6
Score — YTD
4.4
Management Response Rate
94%
🛡️ Intercepted — Guest Care Portal
1 open case
MTD
9
YTD
87
Revenue Protected
AED 0
⚠️ Open Cases
1
🏆 Competitor Ranking
1
Competitor A
4.8
↑ +0.1
2
Your Business ★
4.6
↑ +0.3
3
Competitor B
4.3
↓ -0.1
4
Competitor C
3.9
↓ -0.2
💰 Revenue Intel
Est. Impact — MTD
Est. Impact — YTD
AED —
Est. Impact — YTD
AED —
—×
🔔 Recent Alerts
1-Star Review — Google — Respond Urgently
"Service was very slow and staff were not helpful..."
3 minutes ago · Action required
Guest Care Portal — Private Complaint Received
Customer rated 2 stars. Awaiting management response.
1 hour ago · Open case
5-Star Review — Talabat — AI Response Ready
"أفضل طلب تناولته منذ فترة طويلة!"
2 hours ago · Response pending approval
ℹ️
Phase 1 — Manual Assist: Paste reviews manually from non-integrated platforms. Phase 2: Reviews auto-populate once platform API integration is live.
📝 Paste Your Review
Any language — Arabic, English, Hindi, French, Tagalog
🤖 AI Responses
Select your preferred response and copy
Responses appear here.
Paste a review and click Generate.
Paste a review and click Generate.
Add New Review
Review Inbox
0 reviews
Inbox empty
Add reviews above to start tracking
ℹ️
Phase 1 — Active Now: QR code flow + manual complaint management fully operational. Phase 2: POS integration triggers automatic WhatsApp post-payment. Platform auto-posting activates with Google/Talabat API.
⚙️ Portal Configuration
revi.ae/portal/your-business
🤖 Auto-Response Configuration
Set your brand-configured automatic responses for low ratings. These go out immediately when triggered, in your brand tone.
Auto-send immediately
Management reviews first
Phase 2 — POS Integration
Connect your POS system (Lightspeed, Toast, Square, Micros Opera, etc.) to trigger automatic WhatsApp messages post-payment. Customer receives thank-you + rating request within 2 minutes of settling bill.
Lightspeed
Micros Opera
Square
Toast
Foodics
Talabat OS
Request Integration →
💬 Generate WhatsApp Message
📱 Preview
Your message will appear here...
now ✓✓
Best time: Within 30 minutes of the customer leaving
Personalise: Always use the customer's name — 3× better response rate
One ask only: Maximum one follow-up per customer
Your Ranking
2nd of 5
In your competitive set
Gap to Leader
0.2 ★
Closeable in 60 days
Review Velocity
2nd
47 reviews vs 61 leader
Response Rate
1st
94% — best in set
📊 Weekly Benchmark
Updated Monday
1
Competitor A — JLT
61 reviews · 89% response rate
4.8
↑ +0.1
2
Your Business ★
47 reviews · 94% response rate · Fastest improving
4.6
↑ +0.3
3
Competitor B
38 reviews · 51% response rate
4.3
↓ -0.1
🤖 AI Recommendation
Close the gap in 60 days: Increase review volume from 47 to 65+/month. Activate WhatsApp review generation for all customers — this is your biggest opportunity.
Address "waiting time" mentions: 6 reviews this month cite this. Competitor A has zero. Review peak-hour staffing this week.
Your 94% response rate is #1 in the set. This is a competitive advantage. Mention it in your marketing and highlight it to new customers.
Estimated Revenue Impact — This Month
AED 0
Daily Customers
Avg Spend (AED)
Score Change (★)
Intercepted Reviews
📊 Revenue Breakdown
Monthly Investment
AED 299
Est. Revenue Impact
AED 0
Return on Investment
0×
🧠 Sentiment Analysis
68%
Positive Sentiment
21%
Neutral
11%
Negative
Top Mentioned Themes
Food Quality
82%
Service Speed
61%
Staff Attitude
74%
Wait Time
38%
🔗 Connected Platforms
30+ platforms
Google
✓ Connected
Talabat
✓ Connected
TripAdvisor
✓ Connected
Facebook
✓ Connected
Booking.com
+ Connect
Property Finder
+ Connect
Fresha
+ Connect
Deliveroo
+ Connect
Zomato
+ Connect
HealthHub
+ Connect
Bayut
+ Connect
YallaMotor
+ Connect
Business Profile
Notification Preferences
Crisis alerts (1–2 star reviews)
Instant WhatsApp notification
Weekly competitor report
Every Monday morning
Monthly sentiment report
First day of each month
Guest Care Portal alerts
Instant when complaint submitted
Auto-post AI responses
Post without manual approval
⚡ AI Configuration — Cloudflare Worker
Deploy revi-cloudflare-worker.js on Cloudflare Workers (free), add your Anthropic API key as
ANTHROPIC_API_KEY secret, then paste the Worker URL below.Subscription — Revi Essentials · AED 299/month